Refund & Cancellation Policy
Last updated: 19 September 2026
We want you to only pay for something that actually works for you. This page explains exactly when you can get your money back.
What you are buying
Every Resumes-Maker plan unlocks the same things: downloads (PDF and Word), AI writing features and job-description tailoring. They differ only in how you pay.
The 7-Day Pass and Lifetime plans are one-time purchases. Nothing renews automatically, no payment mandate is stored against your card or UPI ID, and there is nothing to cancel.
The Monthly plan is a recurring subscription. You authorise a mandate once and the monthly amount is charged automatically each month until you cancel.
Cancelling the Monthly plan
Go to your account page and click Cancel subscription. That is the whole process — no email, no phone call, and no reason required.
Cancelling stops the next charge. It does not end your access immediately: you keep Pro until the end of the month you have already paid for. Because that period was used, a cancellation on its own is not a refund — see the grounds below if you believe you were charged in error.
Try before you pay
You can write your entire resume, switch between every template, check your ATS readiness score and preview every page without paying anything. We strongly recommend doing this first. The free preview is the finished page exactly as it will print — there is no watermark over it and nothing is held back. Paying unlocks downloading that same page as a PDF or Word file, so there is no surprise waiting on the other side of the payment.
When we will refund you
Write to us within 7 days of your payment and we will issue a full refund if:
- You were charged more than once for the same plan, or charged after a failed transaction.
- Your payment succeeded but Pro was never activated on your account and we could not fix it for you.
- The download feature does not work on your account because of a fault on our side.
When we usually cannot refund
- You have already downloaded resumes or cover letters and simply changed your mind. The product has been delivered at that point.
- You did not get a job, an interview or a particular ATS score. Resumes-Maker is a document tool — hiring outcomes depend on many things outside our control and we never guarantee them.
- You bought a longer plan and later decided a shorter one would have been enough. We do not refund the difference between plans.
- The request comes more than 7 days after payment.
That said, if your situation is genuinely unfair and does not fit the list above, tell us anyway. We would rather refund you than argue.
How to request a refund
Email manikant007y@gmail.com from the address on your Resumes-Maker account, with your Razorpay payment ID and a short description of the problem. We respond within 2 business days.
How refunds are paid out
Approved refunds are returned through Razorpay to the original payment method. Razorpay typically settles this in 5–7 business days; your bank may take a little longer to show it. We do not issue refunds as cash, store credit or to a different account.
Account deletion
You can ask us to delete your account and all stored resumes at any time by emailing manikant007y@gmail.com. Deleting your account does not by itself trigger a refund — the rules above still apply.
See also our Terms of Service and Privacy Policy.